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Uttar Pradesh Jansunwai Portal 2024: Complaint Registration

The Uttar Pradesh government has launched the Jansunwai Portal to provide citizens with a platform to raise complaints and get timely resolution of issues related to government departments and services. The portal aims to bring accountability and transparency in governance.

 Uttar Pradesh Jansunwai Portal 2024: Complaint Registration

Key Objectives of Jansunwai Portal

  • Enable citizens to register complaints online related to any government department
  • Ensure timely redressal of public grievances by directing issues to concerned departments
  • Reduce need for citizens to physically visit government offices for complaints
  • Curb corruption by holding officials accountable for timely resolution
  • Bring transparency in functioning of government machinery
Citizens can register complaints if they are seeking information about government schemes, raise issues faced in availing public services or make demands for improving facilities.

Registration Process

Citizens need to visit the portal www.jansunwai.up.nic.in and provide details like name, contact information, complaint category and description. A registration number is generated which can be used to track status. Based on type, complaints are directed to the concerned department for resolution.

Key Statistics

References Received 41664575
Pending References 353111
Disposed References 41311173
The Jansunwai Portal enables the UP government to understand issues faced by the public across the state. By streamlining grievance redressal, it empowers citizens and brings accountability in the administrative system. The portal is an important step towards e-governance and improving delivery of services.

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FAQs

Q1: What is the purpose of Jansunwai Portal?

A1: The Jansunwai Portal aims to enable citizens to raise and get resolution for complaints related to UP government departments and services.

Q2: How can I register complaint on the portal?

A2: Visit www.jansunwai.up.nic.in, provide required details in the complaint registration form and submit. Ensure you note the registration number.

Q3: What kind of complaints can I raise?

A3: Complaints seeking information on government schemes, public grievances with any department or demands for improving facilities.

Q4: How do I track status of my complaint?

A4: Use the registration number and contact details used while registering complaint to track its status and resolution progress.

Q5: Does portal register complaints against individuals?

A5: No, the portal does not deal with complaints against individuals, private entities or matters sub-judice.

Q6: Can government employees also register complaints?

A6: Yes, government employees can also use the portal for matters not resolved internally through official channels.

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